Returns & Exchanges

At PGYTECH, we want you to be completely satisfied with your gear. If you are not happy with your purchase, we offer a 30-day return policy for items in original condition and packaging.

Return Process

• 1.
  Initiate Your Request

  Log in to your account and navigate to the 'My Orders' section to select the item you wish to return and submit a formal request.

• 2.
  Pack Your Gear

  Securely pack the product in its original packaging, ensuring all accessories, manuals, and protective inserts are included to maintain eligibility.

• 3.
  Ship the Package

  Attach the provided shipping label or use a trackable carrier to send your package to our quality control center for inspection.

• 4.
  Receive Your Refund

  Once our technicians verify the item's condition, your refund or exchange will be processed within 5-7 business days to your original payment method.